• The Doctors conduct sessions starting at different times to provide a choice of times for patients.

General Practitioner Services

• Family medicine
• Women's Health
• Family Planning
• Immunisation
• Obstetrics
• Medical Examinations

Practice Nurse

• Triage - Assist with urgent bookings
• Health - Vaccinations, Health Advice
• All Immunisations
• PAP Smears
• Pregnancy Counselling
• Lung Function and Hearing Testing

Appointments

• Consultations are by appointment. These can be made by phone or in person.
• If you think you may need a long appointment please ask when booking.
• If you need other members of your family to be seen please ensure they have their own appointment time. Adding extra to a single appointment means you may have a rushed consult and also affect the next person.
• Please inform the surgery if you are unable to attend an appointment. Someone else may need your spot.

Urgent Appointments

• If you think your problem is urgent and there are no appointments available, the receptionist will ask the the practice nurse to assist you.

Telephone Calls

• Telephone calls for advice can be made during the day. These will be taken by the Pratice Nurse who will provide the relevant advice.

Home Visits

• Are decided on an individual basis by the treating doctor.

After Hours

• Telephone medical advice is available after hours by ringing the surgery number.
• When the surgery is unattended a recorded message will advise how the on-call Dr can be contacted.
• Remember, GPs sometimes go out, and the number you ring may give another number to ring. Please be patient.
• GPs may arrange to meet you at the surgery after hours to consult in an emergency.
• Please note that a higher fee is charged for out of hours call outs and this is not discounted.
• Free emergency treatment is available at the Bunbury Regional Hospital emergency department.